Work with a Counsellor Certified in Online Counselling Services

In today’s digital age, where convenience and accessibility are paramount, All in the Family Counselling proudly offers online counselling in India. We understand the nuances and challenges of the modern world. Thus, we’ve taken a progressive step to offer certified online therapy services that resonate with the needs of individuals seeking professional help.

Our therapies are custom-tailored, ensuring each individual feels seen, heard, and understood. By choosing our online counselling services, clients gain the advantage of flexible scheduling, privacy, and comfort from their preferred environment. This type of therapy can serve the same purposes as therapy in a physical setting, but with unique advantages that we cover further below. 

Meet Our Lead Therapist, Ms. Tammy Fontana

All online therapy sessions are conducted by Lead Therapist Ms Tammy Fontana via Skype, Zoom, or WhatsApp Video calls.

Ms Fontana has received extensive training and certification in a wide range of fields to enable her to engage with clients from all walks of life, including:

  • Master of Science (USA) in Mental Health Counselling with over 3,000 hours in clinical practicum and internship under senior USA Licensed Counsellors (LPCs)
  • Certification under the USA National Counselor Exam (NCE) as a Nationally Certified Counsellors (NCC) USA
  • Certification in Choice Theory Reality Therapy (CTRT)
  • Level 1 and Level 2 Training in Gottman Method Couples Counselling
  • Training in Play Therapy for Children with Gestalt Play Therapist Felicia Carrol (USA)
  • Training in Experiential Play Therapy for Children with Trauma with Dr. Byron Norton (LPC USA)
  • Private training under Dr. Marty Klein (LMFT & Sex Therapist)
  • Specific training in human development, psychopathology, addiction (including relationship counselling for partners with addiction), trauma training, divorce and the family, and infidelity

We have also prepared these two documents in case you have any concerns or just need additional information:

[PDF] It’s the therapy, not the office
[PDF] Online bias

We also recommend watching this video:

and this one:



Our online counselling and therapy services have been featured in multiple publications in Singapore, India, and the region.

What is Online Counselling?

Online counselling, sometimes referred to as e-therapy or teletherapy, is a contemporary approach to traditional counselling where both clients and therapists connect via digital means such as Skype, Zoom, or WhatsApp. This modern form of therapy leverages technology to provide individuals with mental health support wherever they are. 

Such an approach ensures flexibility, allowing sessions to be conducted at a time and place most convenient for the client. While it might seem novel, studies have shown that the efficacy of online therapy services matches its traditional counterpart.

Benefits of Online Counselling and Therapy Services

One common concern that potential clients have before engaging our online therapy and counselling services is that they may not receive the same benefits as in-person therapy sessions. 

However, with All in The Family Counselling, there is virtually no distinction between our in-office and online therapy services. Whether you’re looking for online couples therapy or family counselling, our online counselling sessions can support you in working through your issues. Here’s why:

Maintained Therapeutic Relationship

Our therapist provides an online therapy service where you will develop a relationship the same way as it would develop in an office setting. We have to acknowledge that modern technology enables us to have the same dynamic of interactions as we would have while doing in-office therapy.

Global Accessibility

No matter where you are in the world, our online therapy platform ensures you remain connected. Especially having in mind the modern and hectic way of living, only online therapy gives us the opportunity to have an online counselling session from anywhere in the world. This also means you can access our therapist immediately in the event of an emergency, without needing to wait for in-person appointment availability.

Flexibility and Familiarity

Online therapy sessions allow for scheduling that suits your routine, giving you the power to choose when and where. For many, the sensation of having therapy in a familiar and safe environment such as their own home can even enhance the openness and comfort felt during sessions. Online therapy also eliminates commute times and ensures safety, especially vital in today’s unpredictable world. This makes online counselling services a preferred choice for those who may feel shy or anxious to attend in-person sessions, or who have work or household-related difficulties that make scheduling in-person sessions a challenge.

Consistent Support From Start to Finish

As with in-person therapy, online therapy starts with setting goals and making an initial analysis. We talk about your goals and what would be your desired outcomes. After that comes a therapy agreement where we lay down ground rules. Have in mind that like with all therapy, there will also be homework while doing online therapy, and like our in-person clients, online clients with a package will get access to our portal for support and education in between sessions.

Remember, the heart of therapy lies in setting goals, understanding expectations, and consistent effort. Whether through an online or offline medium, All in the Family Counselling remains committed to helping you enhance your well-being, resolve pressing issues, and transform into a better version of yourself.

What to Expect Before Your Online Therapy Session

Venturing into the digital realm of online counselling can be a transformative experience. As you prepare to embark on this journey with All in the Family Counselling, here’s a guide on setting the stage for an effective online therapy session:

Ensure You Have the Technical Details Settled

A stable internet connection will help you avoid any disruptions during your session. It also aids in maintaining the flow and connection between you and your therapist. If you need help accessing our platform, do get in touch with our team ahead of time.

Prepare a Private and Serene Environment

One of the perks of online therapy services is the comfort of your chosen environment. It’s crucial to select a spot that’s both quiet and free from interruptions. Whether it’s a cosy corner of your bedroom or a dedicated space in your study, this allows you to put your full focus and attention on the session without needing to worry about interruptions.

Mentally and Emotionally Ready Yourself

Just as you would for an in-person session, it’s essential to mentally prepare for your online therapy. Taking a few moments to focus, breathe, and centre your thoughts can make a significant difference in the session’s outcome. If you are feeling shaken or affected by an event and feel like the session might be too overwhelming, let your therapist know ahead of time so an alternative session can be arranged.

Optimistic Approach

Embrace this journey with an open heart and have distinct goals for therapy in mind. Think about your goals during your commute or downtime, and write them down so you can refer to them easily.

What to Expect During Your Online Therapy Session

Embarking on a journey with online counselling is a decisive step towards achieving, bettering, and supporting your emotional well-being. With All in the Family Counselling, here’s what you can anticipate during your online therapy:

Crystal Clear Goals

At the heart of every effective online therapy session lies a clear objective. Our therapist will collaborate with you to define these goals, ensuring that each session moves you one step closer to emotional clarity and growth.

Punctuality And Preparation

Time is of the essence. Arriving promptly and well-rested for your session ensures that every moment is optimally utilised. After all, your well-being is worth every second.

Open Communication

Sometimes new issues or concerns can arise mid-session, and it may be in your best interest to pursue this new topic instead of sticking to the agenda previously agreed upon. Our therapist will raise this possibility with you, giving you autonomy in deciding how your journey to self-betterment will unfold.

An Alcohol-Free Environment

For the most constructive online counselling possible, it’s recommended to refrain from consuming alcohol before or during your session. Being fully present, both mentally and emotionally, enhances the efficacy of the therapy.

Optimism All The Way

Embrace the therapy session with a hopeful heart. Remember, every moment spent in online therapy is a commitment to your betterment. We’re here to guide you through this enriching experience, ensuring you emerge stronger and more insightful.

What to Expect After Your Online Therapy Session

The journey of introspection and growth doesn’t end when your online therapy session concludes. In fact, the moments that follow play a crucial role in the healing and transformation process.

Time for Reflection

We recommend reserving some time after your online counselling session for a quiet moment for introspection. The waves of thoughts and feelings that might have been stirred during the session can offer profound insights when pondered upon. Embrace this time; it’s a bridge between the therapeutic process and real-world application.

Document Your Insights

Having a journal or digital note system can be invaluable. By penning down your observations, feelings, and the insights gained during your online therapy session, you’re not just recording important tools and techniques but reinforcing your path towards self-improvement.

Continued Self-Improvement

Each session offers tools and perspectives to incorporate into your daily life. Proactively practising these lessons reinforces their value and propels you on a journey of consistent growth and self-enhancement.

The Road Ahead

Remember, online counselling is a process, not a one-off event. Every session, every reflection, is a testament to your commitment to a brighter, more attuned future. Continue embracing these moments post-session, and watch as they weave into the tapestry of your enriched life experience.

Things to Take into Consideration for Online Therapy

Embarking on the journey of online therapy can be highly meaningful and rewarding. But, as with any modality of healing, there are certain practical factors you’d want to consider for a seamless experience:

Device Preparedness

Ensure you’re using a reliable device, be it a computer, tablet, or phone. A stable internet connection is paramount to maintain the flow of the session without disruptions.

Privacy and Confidentiality

Find a quiet, private space for your sessions. This isn’t just about external noise; it’s about creating a safe environment where you can speak freely, ensuring the effectiveness of online counselling services. If you have any questions about how we use and store clients’ confidential information, do reach out to our team.

Software Familiarity

Being comfortable with the platform or application used for therapy, like Skype, Zoom, or WhatsApp Video, can enhance your overall experience. Take a few minutes before the session to acquaint yourself if you’re new to it.

Physical Comfort

Sit in a comfortable spot. Your physical comfort also plays a role in how engaged and open you are during the session.

Venturing into online counselling with these considerations in mind will amplify the benefits of therapy and ensure a fulfilling experience and journey.

Schedule an Online Therapy Session Today

If you want to sign up for our online therapy services, contact us on WhatsApp at +91 2250972713

Need help? Please contact us

Schedule an initial consultation

Testimonials from Clients of our Online Therapy and Counselling Services

Still unsure about pursuing online counselling or therapy services? Check out the honest feedback from our clients to find out if we’re the best fit for you.

Client of 24+ months

“I am based in Singapore and started out doing in-office therapy sessions. My therapist, Tammy, was going to be travelling and I wanted to keep my appointments. She suggested that I try a video session. I tried it and found that it was great. I didn’t notice any difference in the quality of the interaction or therapy. After the therapy got going, I didn’t even think about the fact that it was online. In fact, I liked it so much that I am doing more of my therapy online because I save the time it takes to commute to the therapy office.”

Client of 36+ months

“I have been a long-term client doing in-office sessions. I was resistant to the idea of doing online sessions, I like meeting Tammy in person. However, I was having a crisis and I really need to meet her and the only way I could get a session in was outside office hours. Tammy suggested trying a video session. I reluctantly agreed to try one. I found it positive. At first it felt a bit weird to be online talking to her, but then, everything was the same as in the office. In fact, I forgot that I was online. I will probably do a mix of online and in-office therapy.”

Client of 13 Months

“I don’t live in Singapore but found All in the Family Counselling Centre through googling. I live in SE Asia and wanted to meet a therapist and couldn’t find any that I could connect within my area. I have been doing all my therapy online from the first session. I have found it very helpful. I don’t really think about the fact that it’s online. For me, it’s just therapy. There isn’t anything negative about doing it online. Never having done therapy in the office I don’t have a comparison, but I feel that I have a very good working relationship with Tammy and I feel she understand me. I think its more about the therapist than the technology. If you have a good therapist, being online or in an office setting won’t matter, at least that’s my opinion.”

Online Counselling Sessions via secured Digital Communication Platforms

Our online therapy sessions are facilitated through secure platforms like Skype, Zoom, and WhatsApp video call. During these sessions, we ensure privacy and confidentiality akin to face-to-face sessions by upholding therapist-client confidentiality.

Typically, each online counselling session lasts about 50 minutes, although we are flexible and can adjust the duration to meet the unique needs and concerns of our clients. Our priority is to ensure that every session is tailored to effectively address and support your journey towards well-being.

Psychotherapy Approaches for Online Therapy

The approaches to psychotherapy in both online and in-person settings remain consistent, as the therapeutic techniques and principles applied do not change. This ensures that regardless of the format, clients receive the same quality of care and support, tailored to their specific needs and goals.

These approaches are either integrative or eclectic, drawing from various psychological schools to best suit each client’s unique needs. Eclectic therapy customises the therapeutic journey for each individual by utilising a variety of validated techniques, ensuring optimal results tailored to the person’s specific challenges, objectives, and motivations.

Conversely, integrative therapy combines concepts and practices from diverse therapeutic traditions into a unified treatment strategy, holistically catering to the client’s psychological, physical, and emotional well-being. This method provides adaptability and fosters a thorough approach to addressing the client’s needs, promoting a joint path to recovery and personal development.

No matter the psychotherapy method employed in online counselling, establishing a therapeutic alliance will always be a priority. This alliance, the core relationship between client and therapist, is considered the cornerstone of all counselling efforts. It creates a secure and supportive atmosphere, allowing clients to feel validated and understood.

Related Services

To complement and supplement our online counselling and therapy, we also offer related services including Intensive Therapy, Group/Personalised Retreats, Online Portal Access, and Compulsive Behaviour Treatment (Residential Care).

Frequently Asked Questions About Online Counselling in India

Online therapy, also known as online counselling, allows individuals to receive therapy services remotely through virtual platforms like video calls or chat. It provides convenient access to qualified therapists from anywhere in the world, fostering a therapeutic relationship and facilitating support for various mental health concerns. Online therapy in India follows a similar structure and approach as in-person therapy sessions, with added advantages such as flexibility in scheduling.
Numerous studies suggest that online therapy, including online counselling services, can be highly effective with positive outcomes in treating various mental health issues. The effectiveness of the individual therapist can be assessed in a similar way to in-office settings, such as whether the therapist creates a supportive environment for clients to voice their concerns, and whether the therapy is tailored to suit a client’s individual needs. Where the two types of therapy mostly differ is that online therapy services offer greater accessibility, flexibility, and the ability to connect with qualified therapists from anywhere compared to in-office alternatives. This makes it a more convenient and impactful option for individuals who may not have the time or resources to attend in-office sessions with their therapist of choice.
To find a reputable online therapy service in India, consider the following:
  • Research: Look for well-established platforms listing online therapy services catering to the Indian market, or ask close family and friends for their personal recommendations.
  • Credentials: Ensure that the therapists providing online counselling services are properly licensed and qualified to practise.
  • Reviews and testimonials: Read reviews and testimonials from previous clients to gauge the effectiveness and quality of the online therapy services.
  • Security and privacy: Prioritise platforms that maintain secure and confidential communication between you and the therapist, ensuring the protection of your personal information.
  • Compatibility: Consider factors like therapy approach, specialisation, and therapist-client fit to find an online counselling service aligning to your specific needs and preferences.
The cost of an online counselling session with All in the Family Counselling India is designed to be both affordable and reflective of our commitment to excellence. Prices vary depending on the therapist and the type of therapy chosen, with our rates starting from 15,412 INR for a 50-minute session. We can provide quotations and accept payments in local currency, USD, GBP, or AUSD. Find out more about our therapy fees or get in touch with our team directly if you still have questions that need answering.
We recommend scheduling your appointment directly with us via WhatsApp at +912250972713. You can also email us at or send us a message via our Contact page. Our friendly team will get back to you promptly to understand your counselling needs and schedule an online therapy session at a time that's convenient for you. All sessions are by appointment and you are required to make payment on the day of booking the appointment to confirm the session.
Absolutely! We understand that life can be unpredictable and that last-minute emergencies or changes are a part of life. If you need to reschedule your online therapy session, please inform us at least 48 hours before the scheduled time. This allows us to accommodate other clients and ensure that our therapists' time is used effectively. Do note that if you try to reschedule or cancel within 48 hours of your session, the full amount will still be charged. Both cancelling and rescheduling an appointment require 48 hour advance notice.
At All in the Family Counselling India, we strive to offer timely online counselling services to all of our clients. However, depending on the demand and therapist availability, there might be a brief waiting period.

Ms. Fontana offers sessions 7 days a week with a wide range of times, and welcomes new clients as and when existing clients conclude their therapy goals. As Ms. Fontana controls her own schedule, she is able to work with clients across multiple time zones, countries, and settings. As such, we will always aim to schedule your therapy session at the earliest convenience, ensuring you receive timely support. Clients who have purchased packages from us can also access additional resources on our online platform in between scheduled therapy sessions.
All in the Family Counselling India provides a diverse range of online therapy services tailored to meet our clients’ individual needs. From individual counselling sessions to online couples therapy to family counselling, our experienced therapists are trained to address various concerns. Whether you're dealing with personal challenges, relationship issues, or family dynamics, our online therapy in India is equipped to support you on your journey to well-being.

Schedule an Online Therapy Session Today

If you want to sign up for our online therapy services, contact us on WhatsApp at 6590307239

Need help? Please contact us

Schedule an initial consultation